October 7th, 2011
Honolulu, HI—Mobi PCS has enhanced its statewide wireless network with the activation of a new Maui cell site in Paia.
Mobi’s network provides service to both the company’s CDMA voice and Hele Wireless Broadband customers.
The new Paia site provides enhanced in-building and street coverage throughout Paia town, Sprecklesville, along Hana Highway between Kahului Airport and Haiku, as well as on Baldwin Avenue toward Makawao. The network enhancements allow Mobi customers to use their unlimited voice and data services with fewer dropped calls and clearer in-building and outdoor reception.
The local carrier is committed to aggressively adding cell sites and improving hardware to optimize its statewide network. These network enhancements will augment system capacity and expand coverage to ensure a continued high rate of customer satisfaction.
Even prior to recent network enhancements, an independent QMark Research survey revealed a 96 percent satisfaction rate among the company’s customers.
Mobi’s CDMA voice network handles an average of 1.5 million calls per day, with dropped-call rates of less than 0.8 percent on Oahu – well below the industry standard and the only dropped-call rate published by any Hawaii carrier.